At Right Choice Accounting and Tax, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information that you provide to us directly, such as when you:

• Book an appointment through our online form.
• Upload documents securely through our website.
• Contact us via phone or email.
• Register for our services.

The types of personal information we may collect include:

• Name
• Contact information (address, phone number, email address)
• Tax-related information (SIN, income details, financial records)
• Corporate information (business name, registration details)
• Any other information you provide to us voluntarily

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our tax preparation services.
• To communicate with you regarding appointments, updates, and important information.
• To process and manage your tax returns and related documents.
• To comply with legal and regulatory requirements.
• To personalize your experience and provide tailored advice.
• To respond to your inquiries and provide customer support.

3. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure servers and encryption technologies.
• Restricted access to personal information.
• Regular security assessments and updates.
• Employee training on data protection practices.

While we strive to protect your personal information, please be aware that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• To service providers who assist us in operating our website, conducting our business, or servicing you, provided that they agree to keep your information confidential.
• To comply with legal requirements, such as a subpoena or court order.
• To protect our rights, property, or safety, or the rights, property, or safety of others.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely dispose of it.

6. Your Rights

You have the right to:

• Access your personal information and request a copy of it.
• Correct any inaccuracies in your personal information.
• Request the deletion of your personal information, subject to legal and regulatory requirements.
• Object to the processing of your personal information.
• Withdraw your consent to the processing of your personal information, where applicable.

To exercise these rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience and gather information about how you use our site. Cookies are small data files stored on your device that help us improve our website and personalize your experience. You can control the use of cookies through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date. Your continued use of our website and services after any changes constitutes your acceptance of the revised policy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Right Choice Accounting and Tax
301-40 Wynford Drive, Toronto
647 718 0840
www.rcaat.com